This department is responsible for responding to customer enquiries, complaints and or concerns which may impact on their level of satisfaction.

Role:

• This department is accountable for Government relations-local and national, current and new customers and shareholders;
• They facilitate all new applications for power services in addition to:
• All queries pertaining to customer billing;
• Bill Payment;
• Disconnection of Services By Request;
• Disconnection/Reconnection of Services for Non-Payment;
• Meter Reading & Inspections;
• Meter Tampering;
• The Transfer of power service;
• Our 24 Hour Call Centre.

In the case of an emergency use the customer service numbers below to contact us 24 hours a day.

Call Centre Contact (242) 352-8411