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Calendar Reminder FAQ

What is this?

Using the convenient link in your e-bill notification, you’re able to quickly download a file that will sync your e-bill due date with your computer’s default email client or calendar software. This will allow you to receive an automated reminder notice before your bill is due. 

How does it work?

Once you click on “Add due date,” your computer will automatically start to download a file with an .ics extension. An .ics file is a computer file format which allows internet users to send meeting requests, tasks and reminder notifications to others. Once you open the downloaded file, it will automatically set up a reminder of your e-bill’s due date in your e-mail or calendar software. 

Is there any risk to my computer from downloading this?

No. This is a standard file format and does not contain viruses or other malicious code. The file is only programmed to remind you of your bill due date. 

Will it work with all e-mail or calendar software? 

No. Please note that while Grand Bahama Power has tested this file to ensure it will work with a wide variety of e-mail and calendar software including Microsoft Outlook, Mozilla Thunderbird and Sunbird, Google Calendar, Apple’s iCal and several others, we cannot guarantee it will work with all e-mail and calendar software. If you are unfamiliar with this type of file, we recommend that you test how it syncs with your software before using it regularly.